Rennection Terms of Service

Last updated: May 2015

Welcome to Rennection! (the “Site”) is owned and operated by Rennection, Inc. and its subsidiaries (collectively “Rennection” or “We” or the “Company”). Renters, Landlords and other users of the Site (”Users” or “You”) may create personal or corporate accounts on the Site to interact and communicate with each other.

The following terms and conditions, together with any documents they expressly incorporate by reference, collectively, these “Terms of Use”, govern your access to and use of, including any content, functionality and services offered on or through the Site, whether as a guest or a registered user.

Please read these Terms of Use carefully before using the Site. If you do not agree with the terms and conditions presented herein, you may not use the Site, or any of Rennection’s services. By visiting, browsing, or creating an account using the Site, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at and, incorporated herein by reference.

The Company reserves the right to modify or change the Terms of Use at any time in our sole discretion. Any modifications to the Terms of Use will take effect immediately upon posting, and apply to all access to, and use of, the Site thereafter. It is your responsibility to check the Terms of Use regularly for updates. The date that the most current version of the Terms of Use was posted will appear near the title on the top of the page. Your continued use of the Site following the posting of revised Terms of Use means that you accept and agree to the changes.

This Site is offered and available to users who are 18 years of age or older. By using this Site, you represent and warrant that you meet the foregoing eligibility requirement. If you do not meet this requirement, you must not access or use the Site.


The Site is an online web platform that assists renters and landlords with the rental process. The Site allows Renters and Landlords to communicate, automate tenant screening, process online payments, and organize rental information.

Credit Reports & Screening Services and Third Party Services

The Company may, from time to time, partner with third parties to provide certain services, including credit reporting and screening, as well as payment services. The User may be required to agree to separate terms of service and privacy policies maintained by such third-party service providers. The Company may terminate its engagements with third-party providers, and initiate agreements with new third-party providers, in the Company's sole discretion, without notice to any User.

Access and Use of Site

Rennection expects all Users to act in good faith while using the Site. Users agree to the following terms:

  • To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current and complete. You agree that all information you provide to register with this Site or otherwise, including but not limited to through the use of any interactive features on the Site, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. You further agree that you will keep all such information up to date and accurate.
  • If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
  • We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.


  • Rennection uses commercially reasonable technology to protect that User’s data. Rennection’s Privacy Policy outlines Rennection’s access to User data.
  • Rennection forbids any use of robots, spiders, crawlers or any other device to collect data or infiltrate Rennection’s Site or other data systems.
  • Rennection reserves the right to withdraw or amend this Site, and any service or material we provide on the Site, in our sole discretion without notice. Rennection will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, Rennection may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

Intellectual Property Rights (Trademarks & Software)

The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. RENNECTION and all related names, logos, product and service names, designs and slogans are trademarks of Rennection, Inc., or its affiliates or licensors. You may not use such marks without the prior written permission of Rennection. All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Site in breach of the Terms of Use, your right to use the Site will cease immediately and you must, at Rennection’s option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

Real Estate Licenses & Real Estate Services

Rennection, Inc. does not broker, lease, or sell any properties listed on the Site. Furthermore, Rennection, Inc. does not represent either renters or Landlords during the connection process, nor does Rennection act as a property manager. Rennection does not collect a commission from the consummation of any real estate transaction entered into by Users on the Site. Nor is the Company a guarantor of any lease, or any other agreement entered into by any parties via the Site. Rennection’s services are limited solely to providing a platform for Users (both renters & Landlords) to create an account to connect and interact with each other. All users are advised to have all legal documents reviewed by their own legal counsel before signing any document.

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in these Terms of Use.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site or expose them to liability.

Additionally, you agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Site, including their ability to engage in real time activities through the Site.
  • Use any robot, spider or other automatic device, process or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
  • Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the Site.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site.
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Site.

User Contributions

The Site may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Site.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Site, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
  • All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Site.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.
  • Terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we cannot review all material before it is posted on the Site, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User

Contributions must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote or assist any unlawful act.
  • Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Digital Millennium Copyright Act Compliance

If you believe that any content on the Site infringes upon a copyright, provide the following information to the Rennection Inc. legal department.

  • A physical or electronic signature of the owner (or the person authorized to act on behalf of the owner) of the copyright interest;
  • Identification of the copyrighted work that is being claimed to have been infringed upon;
  • A description of where on the Site the material that is being claimed to have been infringed upon is located;
  • Information of how you can be contacted (mailing address, telephone number, e-mail address, etc.);
  • A statement by the owner (or the person authorized to act on behalf of the owner) that you have in good-faith a belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by the owner (or the person authorized to act on behalf of the owner), made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

To notify Rennection, Inc. of potential copyright infringement contact:

Rennection, Inc.
Legal Department
PO Box 12686
Scottsdale, AZ 85267
(480) 382 – 9477

Linking to the Site and Social Media Features

You may link to the Site’s homepage, provided you do so in a way that is fair and legal and does not damage the Company’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the Company’s part without express written consent.

This Site may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on this Site.
  • Send e-mails or other communications with certain content, or links to certain content, on this Site.
  • Cause limited portions of content on this Site to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by the Company and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions the Company provides with respect to such features. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.
  • Cause the Site or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
  • Link to any part of the Site other than the homepage.
  • Otherwise take any action with respect to the materials on this Site that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use. You agree to cooperate with Rennection in causing any unauthorized framing or linking immediately to cease. Rennection reserves the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. Rennection has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Site is based in the state of Arizona in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Warranty Disclaimer




No Endorsements

Rennection does not endorse or make any representations about any renter or Landlord or any property listed on the Site. Users shall use their own personal judgment when deciding to rent a property from a Landlord or enter into a lease.


User hereby agrees to defend, indemnify and hold harmless Rennection, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Site, including, but not limited to, your User Contributions, any use of the Site's content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Site.

Limitation of Liability

Except with respect to each party’s indemnification obligations, in no event shall either party be liable to the other for any incidental, direct, special, consequential, or punitive damages, regardless of the nature of the claim or theory of liability, including without limitation, lost profits, arising from any source, even if the Party from which such damages are sought has been advised of the possibility of such damages. This limitation upon damages and claims is intended to apply without regard to whether other provisions of these Terms of Use have been breached or have been proven ineffective. In no event shall Rennection’s aggregate liability arising out of or relating to these Terms of Use exceed the fees paid or payable to Rennection hereunder in the twelve (12)-month period immediately preceding the event giving rise to the relevant claim.

Choice of Law, Waivers and Claims

All matters relating to the Site and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule (whether of the State of Arizona or any other jurisdiction).

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Arizona in each case located in the City of Phoenix and County of Maricopa, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Alternative Dispute Resolution

The parties agree that prior to commencing or filing a lawsuit the parties shall attempt to resolve the dispute in good faith. The parties agree to meet personally, and mediate the dispute as a mandatory condition prior to filing a complaint.

Proceeding Costs and Expenses

In any controversy, claim or dispute arising out of or relating to these Terms of Use or the method and manner of performance thereof or the breach thereof, the prevailing party shall be entitled to and awarded, in addition to any other relief, a reasonable sum as proceeding expenses. If neither party wholly prevails, the party that substantially prevails shall be awarded a reasonable sum as proceeding expenses. In determining what is a reasonable sum for proceeding expenses, attorneys’ fees shall be included and the actual amount of attorneys’ fees the party is obligated to pay its attorney or attorneys shall be presumed to be reasonable. For the purposes of this provision, the term “proceeding” shall include mediation, arbitration, administrative, bankruptcy and judicial proceedings, including appeals therefrom.


If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be construed to have been adjusted to the minimum extent necessary to cure such invalidity or unenforceability. The invalidity or unenforceability of one or more of the provisions contained in these Terms of Use will not have the effect of rendering any such provision invalid or unenforceable in any other case, circumstance or jurisdiction, or of rendering any other provisions of these Terms of Use invalid or unenforceable whatsoever.


No waiver under these Terms of Use will be valid or binding unless set forth in writing and duly executed by the party against whom enforcement of such waiver is sought. Any such waiver will constitute a waiver only with respect to the specific matter described therein and will in no way impair the rights of the party granting such waiver in any other respect or at any other time. Any delay or forbearance by either party in exercising any right hereunder will not be deemed a waiver of that right.

Entire Agreement

The Terms of Use and Privacy Policy constitute the sole and entire agreement between you and Rennection with respect to the Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Site.

Your Comments and Concerns

All feedback, comments, requests for technical support and other communications relating to the Site should be directed to:

Thank you for visiting Rennection.